Privacy Policy

Privacy Policy

By accepting this Privacy Policy, you acknowledge that you have been informed about the processing of your personal data and consent to the use of your personal data as outlined herein.

This Privacy Policy outlines the terms and conditions regarding the use of personal data shared by users, members, or visitors (“Data Subject”) with CocoBody through the website cocobodyturkiye.com ("Site") or mobile application ("App"). The data processed by CocoBody, which is generated by the Data Subject during their use of the Site or App, is also covered by this policy.

What Data Do We Process?

The personal data processed by CocoBody is categorized in accordance with the Law on the Protection of Personal Data (the "Law") as follows:

• Identity and Contact Information: Full name, phone number, address, workplace details, email address.
• User Information, Transaction Data, and Financial Data: Membership details, membership ID, date and time of services used, reasons for contacting CocoBody, search terms and preferences, ratings, reviews, shopping preferences, page categories visited, errors during use, invoice and payment details.
• Location Information: GPS data or other location information obtained during the use of CocoBody services.
• Security Data: Log-in credentials, password information.
• Marketing Data: Reports showing habits and preferences, targeting data, cookie records, etc.
• Request/Complaint Management Data: Requests and complaints made via the Site.
• Risk Management Data: IP address.

Data anonymized under Articles 3 and 7 of the Law will not be considered personal data and processing of such data will not be subject to the terms of this Privacy Policy. For more information, you can refer to CocoBody's Personal Data Processing and Protection Policy (KVK Policy).

Purpose of Data Use

The personal data you share with CocoBody will be processed for purposes such as:

• Membership registration on the Site, updates to your membership, improvements to the services offered, introducing new services, and necessary notifications.
• Conducting commercial activities, determining and implementing business strategies, ensuring legal and commercial security, and fulfilling related obligations.
• Communicating with you or improving your experience on the Site/App, including managing communication processes, conducting satisfaction surveys, and carrying out statistical evaluations for internal reporting and business development.

CocoBody may also process your personal data for direct marketing, digital marketing, remarketing, targeting, profiling, and analytical purposes. In certain cases, CocoBody may process personal data without your consent as required by law or to fulfill legal obligations.

CocoBody may use cookies for technical communication purposes and share necessary data with third parties for analysis services, which may involve the collection of statistical information for advertising and content purposes.

Who Can Access Your Data?

CocoBody may share your personal data with business partners, solution providers, and third parties for purposes including improving user experience, ensuring security, detecting fraud, and other necessary operations. In such cases, your data may be shared in an anonymous or limited manner, and your consent may be obtained where necessary.

Data may also be shared with service providers, hosting providers, law firms, and other third parties involved in operational activities, including email and SMS sending services.

As a Data Subject, you acknowledge and agree that your personal data may be stored by these third parties on servers located worldwide.

How Long Do We Retain Your Data?

Your personal data will be retained for as long as required to fulfill the purposes outlined in this Privacy Policy or for the duration of statutory retention periods. Additionally, data may be kept for legal defense purposes in the event of any dispute.

How Do We Ensure the Security of Your Data?

CocoBody takes necessary technical and administrative measures to ensure the security of your personal data and prevent unauthorized access or illegal processing. CocoBody ensures that personal data is not disclosed or used outside of its intended purposes as outlined in this Privacy Policy and the Personal Data Protection Law.

When linking to other applications via the Site, CocoBody is not responsible for their privacy policies and recommends reviewing them.