Terms and Conditions

1. PARTIES

This Agreement is signed between the parties below under the terms and conditions specified herein.

1- BUYER (Referred to as "BUYER" in the Agreement)

Name-Surname:
Address:
Phone:
Email:

1- SELLER (Referred to as "SELLER" in the Agreement)

Commercial Title:
Address:
Phone:
Seller Mersis Number:
Seller Email Address: info@cocobodyturkiye.com

Carrier Company for Returns:

By accepting this agreement, the BUYER acknowledges and agrees that by confirming the order, the buyer is obliged to pay the price of the order and any additional fees such as shipping, taxes, and other indicated charges, and confirms that they have been informed about this in advance.

2. DEFINITIONS

The terms below will represent the explanations given next to them in the application and interpretation of this agreement:

MINISTER: The Minister of Customs and Trade,
MINISTRY: The Ministry of Customs and Trade,
LAW: The Consumer Protection Law No. 6502,
REGULATION: The Distance Contracts Regulation (Official Gazette: 27.11.2014/29188)
SERVICE: All consumer transactions other than the supply of goods that are undertaken for a fee or promise to provide a benefit,
SELLER: The company that offers goods to the consumer in the course of commercial or professional activities or acts on behalf of or for the account of someone else,
BUYER: A natural or legal person who acquires, uses, or benefits from a good or service for non-commercial or professional purposes,
SITE: The website belonging to the SELLER,
ORDERER: The natural or legal person who requests a good or service via the SELLER's website,
PARTIES: The SELLER and the BUYER,
CONTRACT: This agreement entered into between the SELLER and the BUYER,
GOOD: The movable goods and intangible goods such as software, audio, video, etc., prepared for use in electronic environments.

3. SUBJECT

This Agreement regulates the rights and obligations of the parties regarding the sale and delivery of the product, whose features and sale price are specified below, which the BUYER ordered electronically via the SELLER's website, in accordance with the provisions of the Consumer Protection Law No. 6502 and the Distance Contracts Regulation. This Distance Sales Agreement has been arranged in accordance with the provisions of the Consumer Protection Law No. 6502 and the Distance Contracts Regulation. The parties declare and confirm that they are aware of and understand their obligations and responsibilities arising from the Consumer Protection Law No. 6502 and the Distance Contracts Regulation.

4. FORMATION OF THE CONTRACT

4.1. The BUYER accepts that they have read, understood, and are aware of their rights and obligations under the contract. The BUYER declares that they have fully concluded that the transactions under this agreement are in their best interest and accepts all terms freely.

4.2. The SELLER and the BUYER agree that the terms of this agreement do not contain unfair terms and that there is no injustice in terms of balance of interests.

5. PRODUCT/PRODUCTS INFORMATION

5.1. The basic characteristics (type, quantity, brand/model, color, and number) of the product(s) are published on the SELLER's website. If the SELLER has organized a campaign, the related product’s basic features can be reviewed during the campaign period. The campaign is valid until the indicated date.

5.2. The listed prices on the website are the sale prices. The prices and promises are valid until updated or changed. The prices indicated for a limited time are valid until the end of the specified period.

5.3. The total sale price including all taxes for the product or service is shown below.

Payment Method and Plan
Delivery Address:
Recipient:
Invoice Address:
Order Date:

Delivery Date: The exact delivery date cannot be provided for shipments made by cargo. Delivery will be made within the estimated time frame shown during the order process.

Delivery Method:

5.4. The shipping cost will be paid by the BUYER.

6. INVOICE INFORMATION

Name-Surname/Title:
Address:
Phone:
Fax:
Email/Username:

Invoice Delivery: The invoice will be delivered to the invoice address along with the order during delivery.

7. DELIVERY METHOD

7.1. The contract will be effective upon confirmation by the BUYER electronically. The contract will be fulfilled when the product purchased by the BUYER from the SELLER is delivered to the BUYER. The product will be delivered to the address and authorized person(s) specified by the BUYER.

7.2. If the BUYER (or the recipient) is unavailable during delivery, the product may be delivered to others who can receive the order on behalf of the BUYER, with their name and signature taken. Information about the person who receives the order will be sent to the BUYER via SMS and email. Deliveries to official and private organizations will follow the organization’s own delivery procedures.

8. BUYER'S DECLARATIONS AND COMMITMENTS

8.1. The BUYER acknowledges that they have received information about the basic features of the products, the total sale price including all taxes, payment method, delivery, and cancellation rights and conditions, has read and understood them, and provided necessary confirmations for the electronic sale.

8.2. The BUYER commits to confirming this contract electronically for the delivery of the product, and if the product payment is not made for any reason or is canceled in bank records, the SELLER will be relieved from delivering the product.

8.3. Before receiving the product, the BUYER will inspect it; products with defects, scratches, broken packaging, etc., should not be accepted from the courier company. Once the product is accepted, it is considered to be in good condition. After delivery, the BUYER is responsible for the careful protection of the product.

8.4. If the credit card holder is different from the BUYER or if a security breach related to the credit card is detected before the delivery of the product, the SELLER may request the BUYER to submit certain information (e.g., identity, contact details, bank statement) for verification purposes. If the requested documents are not provided within 24 hours, the SELLER has the right to cancel the order.

8.5. The BUYER declares and commits that the personal and other information provided to the SELLER during the registration process is accurate and that the SELLER will be compensated for any damage caused by inaccurate information.

8.6. The BUYER agrees to comply with all applicable legal regulations while using the SELLER's website.

9. SELLER'S DECLARATIONS AND COMMITMENTS

9.1. The SELLER agrees to deliver the product to the BUYER or the specified recipient within the time frame indicated on the website, which will not exceed 30 days. If the SELLER fails to meet this obligation, the BUYER can terminate the contract.

9.2. If the product or service cannot be fulfilled due to impossibility, the SELLER will notify the BUYER within 3 days and return the total amount paid by the BUYER within 14 days, including any delivery charges.

9.3. The SELLER is responsible for the loss or damage of the product until it is delivered to the BUYER or the third party designated by the BUYER.

9.4. The SELLER commits to delivering the product as described, free of defects and in accordance with all necessary legal standards, and agrees to perform the services with due diligence.

9.5. If necessary, the SELLER may offer an alternative product of equal quality and price with the BUYER's explicit consent.

9.6. In case of force majeure (unforeseeable events that prevent the fulfillment of the contract), the SELLER will notify the BUYER and take appropriate action, such as delaying delivery or offering a substitute.

10. RIGHT OF WITHDRAWAL

In accordance with the relevant provisions of the Consumer Protection Law No. 6502 and the Distance Contracts Regulation:

10.1. The BUYER has the right to withdraw from the contract within 14 days of receiving the product without giving any reason or incurring any penalty, except for certain exceptions.

10.2. The period for exercising the right of withdrawal is calculated based on the type of goods or services.

10.3. Upon exercising the right of withdrawal, the SELLER is obliged to refund the full amount within 14 days of receiving the withdrawal notice.

10.4. The BUYER is not responsible for return shipping costs if the seller has not specified a carrier.

10.5. The product must be returned in its original condition, without being used, and according to the instructions.

11. DEFAULT AND LEGAL CONSEQUENCES

If the BUYER falls into default in payment, they acknowledge their liability to the bank and any associated legal fees. The bank may take legal action, and the BUYER is responsible for related costs.